All orders are processed within 2 business days (excluding weekends and holidays) after receiving full payment. Orders received after 7 PM IST will be processed the following business day.
Shipping Methods:
We offer the following shipping methods: • Standard Shipping: Estimated delivery within 7 to 10 business days. • Shipping methods and delivery times may vary depending on the destination and shipping carrier.
Shipping Rates:
• Shipping rates are calculated based on the total weight of the order, destination, and selected shipping method. • Customers can view shipping rates during the checkout process before completing their purchase.
Order Tracking:
• Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. • You can track your order by sending us an email at support@longeny.com.
Shipping Restrictions:
We currently ship orders within India Only.
Shipping Delays:
• While we make every effort to ensure timely delivery of your orders, please understand that shipping delays may occur due to factors beyond our control, such as weather conditions, natural disasters, or carrier delays. • In the event of a shipping delay, we will notify you via email and provide updates on the status of your order.
Order Changes and Cancellations:
• Once an order has been placed, changes or cancellations may not be possible. Please review your order carefully before completing your purchase. • If you need to make changes to your order, please contact our customer service team as soon as possible for assistance.
Shipping Address:
• It is the responsibility of the customer to provide accurate shipping information at the time of checkout. • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. • In case of non-receipt of the order within the stipulated period, please file a complaint at support@longeny.com with your order number.
Shipping policy
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